01359 256 327
info@artineastanglia.com
Not a very interesting subject for a site specialising in Art but in case you were wondering...
Given the recent Facebook and Cambridge Analytica fiasco I thought I’d let you know our current position with regards to matters of data protection and how we interact with our community.
Our site is currently hosted on Adobe Business Catalyst on data centres in the EU, in this case Ireland.
Adobe Business Catalyst is certified Level 1 PCI DSS compliant, the highest rating available. The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that ALL companies that accept, process, store or transmit credit card information maintain a secure environment. You can find out more by clicking here.
Alongside the above we have recently invested in SSL certificates despite the fact that we are not currently running e-commerce which is where they are really necessary. What are SSL certificates I hear you ask, basically they are small data files that digitally and securely connect the web server, (where the website is hosted) and your browser, so that the traffic between the two is passed over a secure connection. You can find out more about them here.
If you have a listing with us then you will have provided us with
your contact details, all of which will be safely stored on our site
thanks to the above.
Our map search feature uses the information provided to show our
members on the map. Many of our members are happy to provide their full
contact details
because they already are on their own websites or other online
spaces. If you're not comfortable with this then just let us know and we
can just show
your city/town/village which will at least be enough to give an idea
of where you are in East Anglia.
We use the following third party online services to best serve our
community, the reason I'm mentioning them here is because they all track
visitor behaviour
across the site. This helps us to make improvements to the site and
hopefully provide a better user experience.
HubSpot - We use this to make sure we don't bother you too much with unnecessary contact, think of it like an address book with notes and reminders. It's also responsible for the newsletter sign-up form you will sometimes see. To find out more about HubSpot, click here, and if it's something you would like to use then by all means get in touch if you have any questions.
Campaign Monitor - We use this to send our email newsletters and manage our mailing lists. To find out more click here and if you need help with your email marketing then please call us.
Olark - A fairly recent development we are trialling that allows us
to help people in realtime when they visit the site, you'll see the
small purple bubble
down the bottom right of the page. It's pretty good but I must admit
I often forget to enable it! To find out more visit here
, and if you fancy using it on your website I can help with that too.
Google Analytics - We use this to see how the website is performing and to enable us to make changes for better search engine results. It also helps let us know if the money we spend on Adwords is actually doing us any good!
Many websites these days will use all sorts of various external services to help make the user experience better, it's just the way things are going. If you're the kind of person that worries about this kind of thing then you can of course block most of these services via your browser. All browsers will have some level of privacy control, you may need to do a bit of research to see what works best for you. Remember though that by doing this you may be missing out on certain features that will no longer work.
One last thing that you may or may not of heard about is GDPR, a new law coming into force on the 25th May this year. To be honest it seems a bit of a nightmare but better to be as compliant as possible, so we are currently working on a new GDPR ready privacy policy which will cover all of the above and then some but in legal language that nobody understands! You will get a new name of ‘Data Subject’ and have the 'right to be forgotten‘ (how sad!) and I will have to become the ‘Data Controller‘, how exciting!
Anyway we'll keep you posted as things develop, and rest assured
we'll look after your data to the best of our abilities, all things
considered.
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Please note all relevant creative assets of this website are the intellectual property of
LucidSynergy Ltd ©2018
*Due to popular demand we now include Essex as part of East Anglia (unofficially of course!)